This policy outlines the personal
information handling practices of PPL Account Solutions Pty Ltd
in Australia.
PPLAS provides an integrated range of debtor and creditor management
and information services.
Sources of information
PPLAS collects business information and personal information relating
to individuals from a range of sources such as ASX; ASIC; business
names databases; the media; ITSA; Courts; credit publications;
industry specific reports and journals; clients; third parties;
and other publicly available publications.
Our Commitment
PPLAS has a firm commitment to the privacy and protection of your
personal information. All information collected through this site
and other sources will be kept strictly confidential and held
with the utmost care.
Obligations under the Privacy Act
PPLAS is also subject to the Privacy Act 1988. The Privacy Act
contains a set of standards for the handling of your personal
information known as the National Privacy Principles (NPPs). These
principles set out standards for the handling of your personal
information that PPLAS must meet. They require PPLAS to:
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Only collect personal information
about you that is necessary for the recovery of debt; accounts
receivable; financial and credit management services; provision
of credit and business information and credit risk assessment;
or to meet any legal obligations imposed on PPLAS.
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Use only fair (accepted industry
standards) and lawful ways to collect personal information.
Collect personal information directly from a client, subject
or debtor if it is reasonable and practicable to do so.
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At the time PPLAS collects personal
information from the client, subject or debtor or as soon as
practicable afterwards, we will take reasonable steps to make
a client, subject or debtor aware of:
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Why we are collecting information
about them;
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Who else we might give it to;
and
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Any other specified matters.
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Take reasonable steps to ensure
the client, subject or debtor is aware of any information PPL
Account Solutions collects even if PPLAS has collected it from
someone else (a third party).
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Obtain consent to collect sensitive
information about you unless specified exemptions apply.
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Only use or disclose personal
information for the primary purpose of collection unless one
of the exceptions in NPP 2.1 applies (for example, for a related
secondary purpose within the client, subject or debtor's reasonable
expectations, we have your consent or there are specified law
enforcement or public health and public safety circumstances).
Note that;
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If the information is sensitive
(as defined under the Act) the uses or disclosures allowed
are more limited.
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A secondary purpose within
reasonable expectations must be directly related and the
direct marketing provisions of NPP 2.1(c) do not apply.
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Take reasonable steps to ensure
the personal information that PPLAS collects, uses or discloses
is accurate, complete and up-to-date. The client, subject or
debtor has a right to correct the information.
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Take reasonable steps to protect
the personal information about you from misuse and loss and
from unauthorised access, modification or disclosure.
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Take reasonable steps to destroy
or permanently de-identify personal information if PPLAS no
longer needs it for any purpose for which we may use or disclose
the information.
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Provide advice in a short document
that sets out clearly expressed policies on the way PPLAS manages
personal information and make it available to anyone who asks
for it.
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If any individual asks, PPLAS
will take reasonable steps to let the individual know, generally,
what sort of personal information we hold, what purposes we
hold it for and how we collect, use and disclose that information.
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If an individual asks us, we
must give access to the personal information PPLAS holds about
that individual unless particular circumstances apply that permits
us to limit the extent to which we give access - these include
emergency situations, specified business imperatives and law
enforcement or other public interests.
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If it is lawful and practicable
to do so, PPLAS will give individuals the option of interacting
anonymously with us.
Only adopt, use or disclose an individual's Commonwealth Government
identifier if particular circumstances apply that would allow
us to do so.
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Only transfer personal information
overseas in particular circumstances and only if the country
to which the information is being transferred has similar privacy
standards which protect your information or where PPLAS has
taken reasonable steps to ensure that the information it has
transferred will not be held, used or disclosed by the recipient
inconsistently with the NPP's.
Web-site information collection and dissemination practices
PPLAS uses your IP (Internet Protocol) address to help diagnose
problems with our server and to administer our Web site. We
analyse our Web-site logs to improve the relevance of the content
featured on the site. Whilst our Web-site logs are IP identifiable,
no attempt is made to link them with any individual that browse
the site. The site uses cookies simply to ensure a persistent
client state. You can set your browser to notify you when you
receive a cookie, giving you the chance to decide whether to
accept it. For more information, please see the help section
on 'cookies' in your browser software.
Business Relationships
PPLAS site may contain links to other web sites. PPLAS is not
responsible for the information handling practices or the content
of such sites.
Legal Notices
PPL Account Solutions Pty Ltd (A.C.N 091 967 930)
Copyright 2000
This statement is legal information relating to the PPLAS website
at www.pplaccountsolutions.com.
Permission to use, copy and distribute documents delivered from
this World Wide Web server and related graphics is not allowed
without specific, written prior permission of Pre-Paid Legal Services
Pty Ltd (PPLAS). All other rights reserved.
The name of PPL Account Solutions Pty Ltd (PPLAS) or the PPLAS
logo may not be used in advertising or publicity without specific,
written prior permission. PPLAS makes no representations about
the suitability of this information for any purpose. It is provided
"as is" without express or implied warranty.
Product names mentioned may be trademarks or registered trademarks
of their respective corporations including PPL Account Solutions
Pty Ltd.
Photographs and graphics are representative of actual products
or services but may not be the exact product or service described
or the exact configuration described.
The PPLAS site may contain links to other Web sites. PPLAS is
not responsible for the privacy practices or the content of such
Web sites.
PPL Account Solutions Pty Ltd disclaims all warranties with regard
to this information, including all implied warranties of merchantability
and fitness. In no event shall PPLAS be liable for any special,
indirect or consequential damages or any damages whatsoever resulting
from loss of use, data or profits, whether in an action of contract,
negligence or other tortious action, arising out of or in connection
with the use or performance of this information.
How to contact us
For further information about the contents of this Privacy Policy,
please contact:
Privacy Officer
PPL Account Solutions Pty Ltd
Suite 1/ 160 Burswood Road, Burswood
Western Australia 6100.
Any complaints that have not been handled satisfactorily by PPL
Account Solutions Pty Ltd can be referred to the Federal Privacy
Commissioner at,
1300 363 992, or
Director of Complaints Office of the Federal
Privacy Commissioner
GPO Box 5218
Sydney NSW 1042
Questions
If you have questions about this Notice, please e-mail a Customer
Service Representative at enquiries@pplaccountsolutions.com or
call us at (08) 9355 58222.
